Submit a ticket

How may we help you? Enter your ticket details below. If you are reporting a problem, please remember to provide as much information that is relevant to the issue as possible. A valid e-mail address is required for communication with our Support Team.

Please use English language when contacting Emerald Support.

Remote Access Support and Replacement Shipping
We understand down time is wasted time which is why your dedicated team has a full spectrum of options and tools available to assist you, including remote access your system, shipment of replacement parts or shipping back to the lab for hands on troubleshooting.
Please type your full name.

Invalid email address

Invalid Input - make sure to use numbers only

Please specify your projection system type

Invalid Input

Invalid Input

Message Details

Invalid Input

emerald logo whiteEmerald™ planetariums - the finest Fulldome video immersive projection technology & planetarium domes in the world

Accessibility Statement

Join Our Community

Blog

Emerald planetariums © 2024 All Rights Reserved.