Emerald Contact Information


Sales Department

If you prefer to be contacted via e-mail, please send us your question using this form

U.S Customers:

Phone: +1 646-481-4934

International Customers:

Phone: +1 646-808-0227




Technical Department

Once you join us, we will have you covered. With every system, Emerald planetariums provides a free phone and online lifetime service guarantee.

Have a question? It is as easy as emailing us and we will follow up directly to help get your issue resolved.
Want to speak directly with an agent?
Please call us anytime. We are always here for your convenience.

Our dedicated team consists of the same knowledgeable veterans and meticulous system integrators that build and test our units in the EMERALD planetariums factory. Personalized service doesn't get any better.

For free technical support please submit a ticket.

We have 24/7 Ticket and Email Support



You can contact us anytime through our social media. We’re on Facebook, Youtube, and many other platforms! We’re also available Sunday to Friday, feel free to call us at 1-646-481-4934, Submit A Ticket, or you can always open a skype chat with us!

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