Sales Department
If you prefer to be contacted via e-mail, please send us your question using this form
U.S Customers:
Phone: +1 646-481-4934
Phone: +1 646-808-0227
Our hours of operation are Sunday through Thursday from 7:00 AM to 3:00 PM, and on Friday from 7:00 AM to 10:00 AM Eastern Standard Time (USA).
Technical Department
Once you join us, you can be assured that we will take care of you. With every system, Emerald Planetariums provides complementary phone and online support, backed by ongoing service guarantee.
Have a question? It is as easy as emailing us and we will follow up directly to help get your issue resolved.
Want to speak directly with an agent?
Please call us anytime. We are always here for your convenience.
Our dedicated team consists of the same knowledgeable veterans and meticulous system integrators that build and test our units in the EMERALD planetariums factory. Personalized service doesn't get any better.
For free technical support please submit a ticket.
We have 24/7 Ticket and Email Support
You can contact us anytime through our social media. We’re on Facebook, Vimeo, and many other platforms! We’re also available Sunday to Friday, feel free to call us at +1 646-808-0227, Submit A Ticket, or you can always start a chat with us!